Shipping & Delivery Policy

Processing Time

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

 

Shipping Methods & Timeframes

• We work with trusted courier partners to deliver orders safely and on time.

• Delivery times vary by destination and courier service, typically ranging from 2–10 business days depending on your country.

• Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance or courier delays.

 

Shipping Fees

• Shipping costs are calculated at checkout and may vary based on delivery location and order size.

• Promotional offers such as free shipping may apply from time to time and will be displayed on our website.

 

International Deliveries

• Orders shipped internationally may be subject to customs duties, taxes, or import fees imposed by the destination country.

• Customers are responsible for any additional charges required by local authorities.

 

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details to follow your shipment.

 

Delays & Exceptions

• Gissah is not liable for delivery delays caused by customs, natural events, courier disruptions, or incorrect shipping information provided by the customer.

• In rare cases where a delivery is lost or significantly delayed, our customer service team will work with the courier to resolve the issue.

 

Incomplete or Incorrect Address

•             Customers are responsible for ensuring that delivery details are accurate.

•             Any additional fees for reshipping due to incorrect or incomplete addresses will be charged to the customer.